Emily ***

CAREER SUMMARY

Product Designer with 11 years of experience designing intuitive, accessible and scalable digital products across web and mobile platforms. Experienced in end-to-end product design, from user research and problem discovery through interaction design, prototyping, usability testing and design systems. Strong background collaborating with product managers, engineers and business stakeholders to translate complex requirements into simple, user-centred experiences. Passionate about solving meaningful user problems while balancing customer needs, business objectives and technical constraints.

EDUCATION

Queensland University of Technology, Brisbane QLD
Bachelor of Design — Interaction Design, February 2011 – December 2014

EXPERIENCE

Digital Product Co., Brisbane QLD — Lead Product Designer, January 2022 – Current

Lead product design across web and mobile products, working closely with product managers, engineers and business stakeholders throughout the product development lifecycle.
Own end-to-end design processes from problem discovery and user research through information architecture, interaction design, prototyping, usability testing and delivery.
Design scalable user experiences for complex workflows, translating business requirements and technical constraints into intuitive product experiences.
Conduct user interviews, usability testing and design workshops to identify user needs, validate concepts and inform product decisions.
Develop high-fidelity prototypes and interactive design flows using Figma to communicate product concepts and validate solutions before development.
Lead the development and evolution of a shared design system, improving consistency across multiple products and reducing duplicated design effort.
Collaborate closely with engineering teams throughout implementation to ensure design intent, accessibility and interaction behaviour are accurately delivered.
Use product analytics, customer feedback and usability research to identify opportunities for improving user journeys and product adoption.
Mentor junior and mid-level designers, providing feedback on design work, research methods and product thinking.
Present design strategies, research findings and product concepts to senior stakeholders and cross-functional leadership teams.

ProductWorks Australia, Brisbane QLD — Senior Product Designer, January 2018 – December 2021

Designed digital products and customer-facing experiences across responsive web and mobile platforms.
Worked with product managers and engineering teams to define user problems, product requirements and design priorities.
Conducted user research, competitor analysis and usability testing to inform product design decisions.
Created user flows, wireframes, prototypes and high-fidelity interface designs using Figma and Sketch.
Simplified complex user journeys by identifying usability issues and redesigning key workflows.
Collaborated with developers during implementation, reviewing completed interfaces and resolving design-related issues.
Contributed to the creation of reusable UI components and design patterns to improve consistency across products.
Analysed customer feedback and product data to identify areas for UX improvement and measure the impact of design changes.
Facilitated design workshops with stakeholders to align teams around user needs, product goals and potential solutions.

Creative Digital Studio, Brisbane QLD — UX/UI Designer, January 2015 – December 2017

Designed responsive websites and digital applications for a range of Australian businesses and organisations.
Conducted user research and stakeholder interviews to understand customer needs and business objectives.
Created wireframes, information architectures, user journeys and interactive prototypes.
Designed responsive interfaces for desktop, tablet and mobile experiences.
Conducted usability testing and incorporated user feedback into iterative design improvements.
Worked directly with developers to ensure designs were technically feasible and accurately implemented.
Prepared design presentations and documentation for clients and internal project teams.
Maintained design assets, UI components and project documentation throughout the product lifecycle.
TECHNICAL SKILLS

Product Design: User-centred design, interaction design, UX design, UI design, information architecture, responsive design, design thinking

Research: User interviews, usability testing, user journeys, customer research, competitor analysis, survey design, qualitative research

Design & Prototyping: Figma, FigJam, Sketch, Adobe Creative Cloud, wireframing, high-fidelity prototypes, interactive prototypes

Design Systems: Design tokens, component libraries, UI patterns, accessibility, responsive design systems, documentation

Product Development: Product discovery, requirements gathering, design validation, Agile/Scrum, design handoff, design QA

Analytics & Testing: Google Analytics, Hotjar, product analytics, usability testing, A/B testing, customer feedback analysis

Collaboration: Product managers, engineers, researchers, marketing teams, business stakeholders, design workshops

Professional Skills: Strategic thinking, problem-solving, communication, stakeholder management, mentoring, presentation and facilitation

Education

2011-02 to 2014-12
Bachelor of Design — Interaction Design
Queensland University of Technology, Brisbane QLD

Skills

Product Design | UX Design | UI Design | User Research | Interaction Design | Design Thinking | Information Architecture | User Journey Mapping | Wireframing | Prototyping | Figma | Design Systems | Usability Testing | Responsive Design | Accessibility | Product Discovery | Design Strategy | Agile | Stakeholder Management | Design Leadership | Customer Experience

Occupation: Product Designer

Experience: 11 years

Location: Brisbane, Queensland, Australia

Skills: Figma, UX, Design

Experience: 11 years

Daily rate: AUD 700

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