Lucy ***

CAREER SUMMARY

Aged Care Support Worker with 5 years of experience providing person-centred care and daily living support to older people across residential aged care and community care environments. Experienced in assisting clients with personal care, mobility, meals, medication support and social activities while promoting dignity, independence and wellbeing. Strong ability to follow individual care plans, recognise changes in client wellbeing and communicate effectively with nurses, families and multidisciplinary care teams. Committed to maintaining safe, respectful and supportive environments and delivering consistent, high-quality care tailored to individual needs and preferences.

EDUCATION

TAFE Queensland, Brisbane QLD
Certificate III in Individual Support (Ageing and Disability), February 2018 – December 2018

EXPERIENCE

Queensland Aged Care Services, Brisbane QLD — Aged Care Support Worker, January 2022 – Current

Provide person-centred care and daily living support to older people in residential aged care and community care environments.
Assist clients with personal hygiene, showering, dressing, grooming, toileting and continence care while maintaining dignity, privacy and choice.
Support safe mobility, transfers and repositioning using appropriate manual handling techniques and mobility equipment.
Follow individual care plans and support clients to maintain independence and participate in daily activities.
Assist with meal preparation, feeding and hydration according to individual dietary requirements and preferences.
Provide medication assistance within the scope of role and in accordance with organisational policies and care plans.
Monitor clients' physical, emotional and behavioural wellbeing and report changes or concerns to nurses and senior care staff.
Maintain accurate daily care notes, progress records, incident reports and other required documentation.
Communicate with families, registered nurses, care coordinators and allied health professionals to support continuity of care.
Assist clients with recreational activities, appointments, social engagement and community participation.
Provide support to clients living with dementia using calm, respectful and individualised approaches.
Apply infection prevention and control procedures and maintain clean, safe and comfortable care environments.
Identify potential falls and safety risks and follow appropriate prevention and reporting procedures.
Participate in team handovers and communicate relevant client information to ensure consistent care.
Build respectful and trusting relationships with clients while supporting their personal preferences, cultural needs and individual routines.

Community & Residential Care Services, Brisbane QLD — Support Worker, January 2021 – December 2021

Provided daily care and practical support to older clients with varying levels of independence and care needs.
Assisted clients with personal care, grooming, dressing, toileting and other activities of daily living.
Supported clients with mobility, transfers and safe movement within residential and home environments.
Assisted with meal preparation, feeding and hydration while following individual dietary requirements.
Supported clients with medication routines in accordance with care plans and organisational procedures.
Observed and reported changes in health, behaviour, mood and general wellbeing to supervising nurses and care coordinators.
Maintained accurate client records, progress notes and daily care documentation.
Supported clients to participate in social, recreational and community activities.
Assisted with household tasks and maintaining safe and hygienic living environments.
Followed infection control, workplace health and safety and manual handling procedures.
Worked collaboratively with nurses, families and other support workers to provide consistent care.
Developed positive relationships with clients through respectful, compassionate and professional communication.

TECHNICAL SKILLS

Aged Care: Residential aged care, community care, home care, person-centred care, ageing support, dementia support, independence support

Personal Care: Personal hygiene, showering, dressing, grooming, toileting, continence care, feeding assistance, hydration support

Mobility & Safety: Manual handling, patient transfers, repositioning, mobility assistance, falls prevention, mobility equipment, workplace safety

Health & Wellbeing: Client observation, wellbeing monitoring, medication assistance, nutrition support, infection prevention and control

Care Documentation: Individual care plans, progress notes, daily care records, incident reporting, client observations, handover documentation

Community Support: Social activities, community participation, appointment support, household assistance, recreational activities

Care Coordination: Registered nurses, care coordinators, families, allied health professionals, support workers

Professional Skills: Compassion, empathy, communication, patience, teamwork, reliability, time management, client advocacy, problem-solving and attention to detail

Education

2018-02 to 2018-12
Certificate III in Individual Support (Ageing and Disability)
TAFE Queensland, Brisbane QLD

Skills

Aged Care | Aged Care Support | Support Work | Individual Support | Person-Centred Care | Residential Aged Care | Community Care | Home Care | Personal Care | Personal Hygiene | Showering | Dressing | Grooming | Toileting | Continence Care | Feeding Assistance | Hydration Support | Meal Preparation | Mobility Assistance | Manual Handling | Patient Transfers | Repositioning | Falls Prevention | Dementia Support | Medication Assistance | Infection Prevention and Control | Client Monitoring | Care Plans | Progress Notes | Incident Reporting | Handover | Community Participation | Social Activities | Appointment Support | Household Assistance | Client Advocacy | Family Communication | Care Coordination | Workplace Safety | Empathy | Communication | Teamwork | Time Management | Problem Solving

Occupation: Aged Care Support Worker

Experience: 5 years

Location: Queensland, Australia

Skills: Patient Assessment, Nursing Care Plans, Clinical Monitoring, Pain Management

Experience: 7 years

Daily rate: AUD 350

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