Hannah ***

CAREER SUMMARY

Compassionate and reliable Personal Care Assistant with 4 years of experience supporting older people in residential aged care and community care settings across Queensland. Experienced in providing person-centred personal care, assistance with activities of daily living, mobility support, meal assistance and emotional support in accordance with individual care plans. Strong understanding of resident dignity, privacy, infection prevention, manual handling, workplace health and safety and accurate care documentation. Committed to delivering respectful, safe and consistent care while supporting residents to maintain independence, choice and quality of life.

EDUCATION

TAFE Queensland, Brisbane QLD
Certificate III in Individual Support (Ageing), February 2021 – November 2021

EXPERIENCE

Southern Cross Aged Care, Brisbane QLD — Personal Care Assistant, February 2023 – Current

Provide person-centred personal care and daily living support to older residents in accordance with individual care plans and identified preferences.

Assist residents with personal hygiene, showering, dressing, grooming, toileting, continence care and other activities of daily living while maintaining dignity and privacy.

Support residents with mobility, transfers, repositioning and use of mobility aids in accordance with safe manual handling procedures.

Assist with meals and hydration, including supporting residents who require additional assistance with eating and drinking.

Observe and report changes in residents’ physical condition, behaviour, mood and general wellbeing to registered nurses and other appropriate staff.

Maintain accurate progress notes and care documentation and communicate relevant information during shift handovers.

Follow infection prevention and control procedures, workplace health and safety requirements and organisational policies at all times.

Build respectful and trusting relationships with residents, families and colleagues to create a safe, supportive and welcoming care environment.

Support residents to participate in daily activities and maintain independence, choice and social connection wherever possible.

Respond appropriately to incidents, risks and changes in care needs and escalate concerns to the appropriate clinical staff.

Evergreen Residential Care, Brisbane QLD — Personal Care Assistant, January 2021 – January 2023

Delivered daily personal care and practical support to elderly residents while respecting individual preferences, cultural backgrounds and personal dignity.

Assisted residents with bathing, grooming, dressing, toileting, continence support, mobility and other personal care needs.

Supported residents with meals, hydration and daily routines according to individual care plans.

Assisted with safe transfers, repositioning and mobility using appropriate manual handling techniques and equipment.

Monitored residents’ wellbeing and promptly reported changes in health, behaviour or emotional condition to supervising nurses.

Completed accurate progress notes and communicated relevant resident information during shift handovers.

Followed infection control, manual handling, workplace health and safety and privacy procedures.

Provided emotional and social support and encouraged residents to maintain independence and participate in meaningful daily activities.

Developed positive working relationships with residents, families, nurses and other care team members.

Assisted the care team in maintaining a clean, safe and respectful environment for residents.

TECHNICAL SKILLS

Personal Care: Personal hygiene, showering, dressing, grooming, toileting, continence care, oral care, personal presentation

Resident Support: Activities of daily living, mobility assistance, transfers, repositioning, meal assistance, hydration support, emotional support, social engagement

Person-Centred Care: Individual care plans, resident choice, independence, dignity and privacy, cultural sensitivity, respectful communication

Health & Safety: Manual handling, infection prevention and control, workplace health and safety, risk identification, incident reporting, safe work practices

Care Documentation: Progress notes, care records, shift handovers, observation and reporting, confidentiality, digital care documentation

Teamwork & Communication: Registered nurse collaboration, family communication, shift handovers, team communication, escalation of concerns, professional relationships

Professional Skills: Compassion, communication, reliability, patience, time management, observation, problem-solving, teamwork, confidentiality

EDUCATION

2021-02 to 2021-11
Certificate III in Individual Support (Ageing) — TAFE Queensland

SKILLS

Personal Care Assistance | Aged Care | Person-Centred Care | Activities of Daily Living | Mobility Assistance | Manual Handling | Dementia Care Awareness | Continence Care | Meal Assistance | Hydration Support | Infection Prevention | Resident Dignity | Care Documentation | Progress Notes | Incident Reporting | Workplace Health & Safety | Individual Care Plans | Resident Wellbeing | Family Communication | Team Collaboration | Confidentiality | Community Support

Occupation: Personal Care Assistant (PCA)


Skills: Appointment Scheduling, Aged Care Nursing, Personal Care Assistance, Activities of Daily Living

Experience: 4 years

Daily rate: AUD 350

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